Place an order online through our portal. Select a pre-set panel or customize your own from our expansive gene catalog.
Fill out a Test Requisition Form
Print and fill out a TRF and mail it to us. The TRF offers the same customization options as the online order process.
Specimen Collection
Request your kit
Kits can be sent to the ordering provider or directly to patients.
We ship to all locations in the domestic US.
International orders are handled separately.
Specimen Requirements
Specimen collection requirements depend on the specimen and test type. Please review both before sending in your patient's genetic sample.
Ship it back
Shipping requirements vary depending on the test type.
Your test kit will include a detailed list of instructions for your order and the return prepaid label.
Results
Quick Delivery
Result reports will be delivered through the online portal or via fax or email by request.
On-demand Support
Consultations with genetic counselors are available to providers for an explanation of results or to assist in ordering questions.
Additional Testing
If a result is inconclusive, we offer a number of follow-up testing options. Please contact support to learn more.
Connect
We are available through phone, web chat, and email to assist with your orders and questions.